Solving the ‘YouTube Not Working’ Problem: 6 Steps to Follow

You might be among the unlucky ones who have encountered the ‘YouTube not working’ problem. Don’t worry, you’re not alone. This issue has been reported by many YouTube users all over the world.

In this article, we will provide you with six steps to follow when YouTube is not working. We hope that by following these steps, you will be able to resolve the issue and enjoy your favorite videos once again.

1. Check Your Network Connection

First, let’s make sure that your network connection is stable. The first thing to check is your Internet connection. If you’re on Wi-Fi, are you in a strong signal area? If you’re using a data plan, is your subscription enough for streaming HD video?

If you’re still having trouble after checking your network connection, try the following steps:

2. Clear Your Browser Cache and Cookies

When your YouTube isn’t working, the first thing you should try is clearing your browser cache and cookies. This is a quick and easy fix that often solves the problem.

To clear your cache and cookies, follow these steps:

  1. Open a new tab in your browser.
  2. Type “clear cache” into the search bar and hit enter.
  3. Select the first result that pops up.
  4. Follow the on-screen instructions to clear your cache and cookies.
  5. Close the tab and restart your browser.
  6. Try watching a video on YouTube again.

3. Update Your Browser

If YouTube is not working, the first thing you should do is update your browser. Browser updates include security and feature enhancements, so they’re always important to have. If you’re not sure how to update your browser, just do a quick Google search for instructions.

Once you have updated your browser, try loading YouTube again. If it still doesn’t work, move on to the next step.

4. Check if YouTube Is Down or Not

It could be the case that YouTube’s servers are down, in which case all you can do is wait until they’re back up. To check if YouTube is down, you can go to Downdetector.com or do a simple Google search with the phrase “YouTube down”.

If the results show that there are problems with YouTube, don’t despair just yet. You can check out their Twitter page to get updates on progress and when they expect to be up and running again. The good news is that YouTube outages tend to be temporary and fixed relatively quickly, so you shouldn’t have to wait too long.

Also, it’s worth noting that occasionally YouTube has planned maintenance windows, so it could be worth checking this before assuming your connection is the problem.

5. Try a Different Browser

If the YouTube website still isn’t loading, try using a different browser. The browser you’re using may be outdated, or it may be incompatible with YouTube.

For example, if you were using an outdated version of Firefox, try switching to Google Chrome instead. Or if you’re already using Chrome and it’s not working, try switching to Safari or Edge.

Keep in mind that your browser also needs to be up-to-date in order for YouTube to work properly. So make sure that you’re running the latest version of whichever browser you’re using.

6. Disable Firewall and Antivirus Software

Your last resort is to disable any firewall and antivirus software you have running on your device. It’s possible that your security software may be blocking YouTube due to its high traffic. By disabling it, you should be able to get YouTube back up and running in no time, but just remember to turn your security back on after the fact!

To do this, you’ll need access to your settings – just look for the options associated with your particular antivirus or firewall program. Once you find the right settings, click “Disable” or “Turn Off” and then restart your browser or device.

Of course, it’s important to keep in mind that disabling this security measure puts you at risk for potential virus attacks and malicious content. So only proceed if all other options have been exhausted – and don’t forget to turn it back on again when YouTube is working properly!


So, what should you do when YouTube isn’t working for you? Here are six steps to take:

  1. Check your internet connection and make sure you’re online.
  2. Make sure that you’re using the latest version of YouTube.
  3. Clear your browser cache and cookies.
  4. Close all other programs and restart your computer.
  5. Check your security and privacy settings.
  6. If all else fails, unplug your modem and router, wait for 30 seconds, and plug them back in.

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